Business Administrator
Carrying out routine financial activities and support for businesses and organisations of all types and sizes
Duration: 12 - 18 months
Location: Southwest
ApprenticeshipLevel: Level 33
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Overview of the Role
Supporting and engaging with different parts of the organisation and interacting with internal or external customers.
Details of the Standard
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills. The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
Entry Requirements
Organisations will set their own entry criteria and are more likely to select individuals with more advanced inter-personal skills, experience of working with customers in some capacity.
English and Maths
You must achieve level 2 English and maths prior to taking the end point assessment.
Curriculum Overview
IT skills - Record and document production - Interpersonal skills & decision making - communicating - Planning & organisation - Project management - The organisation & stakeholders - Regulations and policies - Processes - Professionalism - Responsibility - Managing performance.
Delivery & Readiness
Onboarding includes initial and detailed assessment with sector specialist. Regular meetings are flexible and delivered through blended learning approaches, via a mix of face to face and remote delivery. With tri party progress reviews (learner, employer & tutor) and Tri party gateway review prior to end assessment.
Summary of End-Point-Assessment
Knowledge test, Portfolio based interview, project presentation.
Grades Available: Fail, Pass, Distinction
Progression
The administration role may be a gateway to further career opportunities, such as management or senior support roles.