Operations Manager
Managing teams and projects in line with a private, public, or voluntary organisation's operational or departmental strategy.
Duration: 24 months
Location: Southwest
ApprenticeshipLevel: Level 55
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Overview of the Role
Managing teams and projects in line with a private, public, or voluntary organisation's operational or departmental strategy.
Details of the Standard
This occupation is found in small, medium, large, and multinational organisations in private, public, and third sectors across all areas of the economy. Operations managers perform leadership and management duties with teams and senior managers to ensure that teams fulfil their roles and meet organisational goals. They are essential to all business models that have an operational area or department with a workforce to lead, manage, and support. The broad purpose of this occupation is to provide leadership, with both operational and project responsibilities. An operations manager is responsible for managing individuals or a team, offering direction, instructions, and guidance to achieve set goals. They are crucial for the smooth functioning of all departments within an organisation and ensure that their functions are administered and maintained in accordance with legislation and the organisation’s policies and procedures. Operations managers provide clear and inclusive leadership and direction within their area of responsibility. This typically involves setting, managing, and monitoring the achievement of core objectives aligned with the organisation’s overall strategic goals. In smaller organisations, they are also likely to contribute to the execution and achievement of these strategic objectives.
Entry Requirements
Organisations will set their own entry criteria and are more likely to select individuals with more advanced inter-personal skills, experience of working with customers in some capacity.
English and Maths
You must achieve level 2 English and maths prior to taking the end point assessment.
Curriculum Overview
Project scope and planning, project implementation, evaluation and recommendations, managing and leading a team, organisational governance, operational planning, stakeholder relationships.
Delivery & Readiness
Onboarding includes initial and detailed assessment with sector specialist. Regular meetings are flexible and delivered through blended learning approaches, via a mix of face to face and remote delivery. With tri party progress reviews (learner, employer & tutor) and Tri party gateway review prior to end assessment.
Summary of End-Point-Assessment
Project with report. Professional discussion underpinned by a portfolio of evidence.
EPA window: 5 months
Grades available: Fail, Pass, Distinction